What is Public
Administration?
Overview
- What is public administration?
- Public vs. private administration
- Policy execution vs. policy making
- Administrative responsibility
- Accountability
- Theory and practice
What is Public
Administration?
- Public administration is the study of how public
organizations function and how they are managed
- Public organizations are characterized as
bureaucracies—formal rational systems with
administrative authority to execute public programs
- Bureaucracy’s association with authority and accountability dates
back to 14th century France
- Civil servants play a critical role in public
service
Examples: City managers, school districts, public
health agencies, federal agencies, public works departments
Public vs. Private
Administration
Public administration:
- Implements public policy in the public interest
- Involves political conflict, requiring careful management
- Subject to greater public scrutiny and accountability
- Uses taxpayer money and public authority
Key insight: It’s not just about what we
do, but how we do it
Public vs. Private: The
Environment
Different Operating Environment:
- Public Scrutiny: Public orgs operate in “fish
bowls”
- Political Demands: Must balance competing
political pressures
- Legal Constraints: Bound by statutes,
regulations, due process
Example: A police chief can’t simply “fire”
problem officers like a private CEO—must follow civil service
procedures, union contracts, and due process requirements (and the same
constraints apply to a school superintendent trying to remove a
tenured teacher or a city manager trying to fire a long-tenured
department head)
Public vs. Private: The
Mission
Different Bottom Line:
- Not Profit-Driven: Success measured by public
benefit, not revenue
- Competing Standards: Must balance efficiency,
equity, and responsiveness
- Career Service: Staffed by professional civil
servants, not shareholders
Example: A private security firm prioritizes
client satisfaction and profit. A fire department (or a public
hospital emergency room) must serve everyone who shows up, regardless
of ability to pay
Public vs. Private: The
Authority
Different Scope of Authority:
- Limited Authority: Can only do what law
permits
- Oversight: Subject to legislative, judicial, and
public oversight
- Persuasion: Managers must persuade rather than
command
Example: A city manager wants to implement a new
program but needs council approval, public hearings, and budget
authorization—unlike a private executive’s unilateral decisions
Policy Execution
vs. Policy Making
Policy Execution
(Implementation)
Translating policy into action through:
- Expanding opportunities: Extending services and
protections
- Regulating behavior: Enforcing rules and
standards
- Redistributing resources: Moving resources
between groups
- Protecting public safety: Preventing harm
Policy Execution: Real
Examples
Public Works Example:
- Policy: Complete-streets initiative to make
roads safer for pedestrians and cyclists
- Execution: Redesigning intersections, retraining
engineering staff, updating design standards, coordinating with
transit and neighborhood groups
Corrections Example:
- Policy: Rehabilitation over punishment
- Execution: Implementing job training programs,
mental health services, education courses
Policy Making
Public administrators help make policy in two
stages:
Policy Formulation:
- Identifying problems and developing solutions
- Providing technical expertise to elected officials
Policy Implementation:
- Translating broad policy goals into specific actions
- Making thousands of daily decisions that shape policy
outcomes
Policy Making: The
Administrator’s Role
Example: Body-Worn Cameras
- Formulation stage: Police administrators advise
city council on costs, benefits, privacy concerns
- Implementation stage: Administrators decide when
to activate, how to store data, disciplinary procedures
Note: The same dynamic shows up in non-CJ agencies—school
boards adopt cellphone policies, but principals decide how to actually
enforce them day-to-day.
Reality: The line between making and executing
policy is often blurred
Administrative
Responsibility
Public administrators are responsible for effective and
efficient policy implementation
Complex system of accountability:
- Statutes and regulations limit administrators’
discretion
- Legislative oversight committees monitor
actions
- Budgetary oversight controls resources
- Judicial review ensures legal compliance
Administrative
Responsibility: Competing Loyalties
Administrators must balance commitments to:
- Legal authorities: Following laws and court
orders
- Agency mission: Loyalty to their organization and
programs
- Professional standards: Maintaining professional
credibility
- Public interest: Serving citizens
effectively
Example: A city manager balancing a
court-ordered consent decree (e.g., on housing conditions or police
reform), long-standing departmental practice, professional
associations’ best-practice guidance, and constituent
demands
Accountability
Accountability = obligation to explain and justify actions
to higher authority
The fundamental tension:
- External controls → rules, procedures, red
tape
- Internal controls → professional discretion, but
requires trust
Real challenge: How do we ensure accountability
without strangling effectiveness?
Accountability in Action
School District Example:
- External: State testing requirements, school
board oversight, parent complaints, media coverage
- Internal: Principal evaluations, teacher
peer review, district curriculum standards
CJ Parallel — Police/Courts:
- External: Civilian oversight boards, body
cameras, appellate review, legislative oversight, media scrutiny
- Internal: Professional standards, training,
supervisory review, judicial ethics, peer norms
Question: Which approach works better? When?
“Our
politics is Greek but our administration is Roman.”
What does this mean for American public
administration?
Theory and Practice
Public administration is both theoretical and
practical
- Bound by time, place, culture, and context
- How do we advance the field with limited generalizations?
- Need both universal principles and contextual understanding
Theory and Practice:
Universal Elements
Some things are universal:
- Selection, motivation, control, and coordination of human
behavior
- Budgeting, accounting, and record keeping
- Basic management functions
But remember: There is no “one best way” to
organize and manage public organizations
Theory and Practice:
What Really Matters?
Both the theoretical AND the practical:
- Theorists inform practitioners with research and
frameworks
- Practitioners inform theorists with real-world
insights
- Together they advance the field
Example: Research on procedural justice and
street-level decision-making (much of it done in CJ settings, but
applicable to any agency that interacts directly with the public)
informs training and policy, while practitioner experience shapes
new research questions
What is Public
Administration?
Review
- Public administration studies how public organizations function
and are managed
- Different from private administration in environment, mission, and
authority
- Involves both policy execution and policy making
- Requires balancing competing responsibilities and loyalties
- Demands both external and internal accountability
- Combines theory and practice to serve the public interest