What Makes a Good Public Administrator?

Core Competencies NASPAA Standards

  1. Leadership & Management: Navigate complex political environments
  2. Policy Participation: Help shape and implement public decisions
  3. Critical Thinking: Analyze problems and develop solutions
  4. Public Service Perspective: Serve the broader public interest
  5. Communication: Work with diverse stakeholders and communities

Key Terms You Need to Know

Government: Formal institutions and processes for making collective decisions

Public Administration: Managing and implementing public programs

Public Policy: Government decisions intended to affect citizens’ lives


Public Administration in Context

Governance: The broader process of governing beyond formal government

The Big Picture: Modern governance involves many actors beyond traditional government


Three Enduring Debates in Public Administration

The Big Questions That Never Go Away

  1. Politics vs. Administration
  2. Facts vs. Values
  3. Public vs. Private

These debates shape how we think about the role and practice of public administration


Debate 1: Politics vs. Administration

The Question: Should administrators be neutral implementers or active participants in policy?

Traditional View: “There is a science of administration which stands apart from politics.”

Reality Check:

Your Take: Can public administrators really be “neutral”?


Debate 2: Facts vs. Values

The Question: Should administration be based on objective facts or subjective values?

The Challenge:

Example: Using data to decide where to patrol vs. community values about policing priorities


Debate 3: Public vs. Private

The Question: Are public and private management fundamentally different?

Consider:

Key Insight: The answer affects how we train, evaluate, and organize public servants


Public Administration is Interdisciplinary

Drawing from Many Fields


Want to sail a ship? Make a bomb? Build a bridge? You need expertise from many fields


Why Interdisciplinary Matters

Public administration tackles complex problems that require multiple perspectives:

Bottom Line: No single discipline has all the answers to public problems


Fundamental Questions

What We’re Really Asking


The Public’s Demands on Government

Three Core Expectations

  1. Politics: Make choices among competing values
  2. Performance: Get the work done effectively and efficiently
  3. Accountability: Be answerable for actions and results

Understanding Accountability

Accountability = Being answerable for your actions

Five Key Principles

  1. Transparency: Open processes and accessible information
  2. Responsiveness: Reacting to public needs and concerns
  3. Responsibility: Taking ownership of actions and outcomes
  4. Integrity: Acting ethically and honestly
  5. Trust: Building and maintaining public confidence

Types of Accountability

Political Accountability: Answerable to elected officials

Legal Accountability: Answerable to courts and law

Administrative Accountability: Answerable within the organization

Social Accountability: Answerable to the public


Elements of Accountability

Fiscal: Responsible use of public money

Process: Following proper procedures

Program: Achieving intended outcomes

Performance: Meeting standards and goals


Accountability in Action

Police Example:

Question: How do these different types of accountability sometimes conflict?


Coming Up: Evolution of Public Administration

Five Major Approaches We’ll Explore

  1. Old Public Administration (1880s-1960s): Efficiency and hierarchy
  2. New Public Administration (1960s-1980s): Equity and social responsiveness
  3. New Public Management (1980s-2000s): Market-based reforms
  4. New Public Service (2000s): Citizen engagement and democracy
  5. New Public Governance (2000s-present): Networks and collaboration

Each responds to different challenges and criticisms


Module 2-1 Summary

Key Takeaways:

Next: Historical development and theoretical approaches